HELP CENTRE

Questions, answered.

How do I wash it?

Hand wash or machine wash on a gentle cycle with cold water. It air-dries quickly, so there is no need for a dryer.

Does it cover the legs too?

Yes. It covers all 4 legs with built-in boots and elastic cuffs that keep water out, plus the back, belly and head with an adjustable hood.

Which size should I choose?

Measure your dog's chest (just behind the front legs) and back length (base of the neck to the start of the tail) and compare with the size guide in the photos. Between two sizes? Choose the larger one. Not sure? Email us your dog's breed and weight and we will tell you honestly.

Can my dog go potty while wearing it?

Yes. The design leaves that area uncovered, so it does not get in the way at all.

What if it doesn't fit or I'm not happy with it?

You can return it within 30 days for a full refund (see our refund policy for the conditions). If the size is wrong, contact us and we will help you swap it.

How much is shipping?

Shipping is free on every order, worldwide. Orders ship the next business day and you get a tracking link by email as soon as the parcel is on its way. Local import duties or taxes may apply in some countries.

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